NDIS personal care support across Brisbane, Ipswich, Springfield & Logan
Personal care is the most private support we provide, so we treat it that way. Our workers are screened, trained and matched to your preferences — including worker gender — and they follow your routine rather than imposing one. Nothing about a personal care shift should feel rushed or clinical.
Enquiries answered within 30 minutes during business hours
What this covers
What personal care includes
A shift is shaped around what you need that day, not a fixed checklist. These are the things our workers most often help with.
- Showering, bathing and personal hygiene
- Dressing, grooming, hair and skin care
- Toileting and continence support
- Transferring, repositioning and mobility assistance
- Medication prompting and support in line with your plan
- Overnight and early-morning support where we can staff it reliably
Is this right for you?
This support may suit you if…
We assess every enquiry properly before we take it on — including whether our workers can safely and reliably meet what you need. If the answer is no, we will tell you honestly rather than sign you up and struggle.
- You want personal care delivered by the same small, familiar team
- You have preferences about worker gender, routine or approach that you want respected
- You live within our service areas across Brisbane, Ipswich, Springfield and Logan
- Your support needs can be safely met by our workers’ current training and qualifications
Common questions
Personal care — questions people ask
Can I choose the gender of my personal care worker?
Yes. Worker gender is one of the first things we ask about and we treat it as a requirement, not a preference. If we cannot meet it reliably for your requested times, we will tell you upfront rather than sending someone who does not fit.
Are your support workers screened and qualified?
Every worker holds a current NDIS Worker Screening Check and completes NDIS Worker Orientation before their first shift. We track qualifications, first aid and screening expiry dates in our care management system so nothing lapses unnoticed.
What if I am not comfortable with the worker sent to me?
Tell us and we will change the match — no awkward conversation required and no explanation needed. Getting the match wrong occasionally is normal; leaving it unchanged is not.
Often combined with
Support that works well alongside this
Most participants use two or three of these together. A single shift often covers more than one — we plan around what needs doing, not around service categories.
Daily living support
Hands-on help with the everyday tasks that keep life running — routines, meals, errands and getting out the door on time.
Learn moreHousehold assistance
Keeping the home running — cleaning, laundry, meal prep and the jobs that quietly pile up.
Learn moreAged care support
In-home support for older people — personal care, household help, transport and genuine company.
Learn moreEnquire about personal care
Three quick steps. Tell us your suburb and what you need, and we'll come back to you within 30 minutes during business hours.
We reply within 30 minutes during business hours
Questions about personal care?
We cover Brisbane, Ipswich, Springfield and Logan and the surrounding suburbs. Ask us anything — there is no obligation and no sales script.
We reply within 30 minutes during business hours