Contact

Get in touch

However you reach us, you will hear back within 30 minutes during business hours. If you contact us outside those hours, we will come back to you first thing the next business day.

  • Phone

    0434 452 608

    Best for urgent questions and anything easier said out loud.

  • Email

    Our email address is being set up. The enquiry form reaches us directly in the meantime.

    Please don’t email diagnoses, medical reports or plan documents — we will tell you the secure way to share those if we need them.

  • Office hours

    Monday to Friday, 8:00am – 6:00pm

    Support shifts are delivered outside these hours by arrangement.

  • Where we work

    Brisbane, Ipswich, Springfield and Logan

    • Brisbane
    • Logan
    • Ipswich
    • Springfield

    Suburbs we already work in include Acacia Ridge, Sunnybank, Mount Gravatt East, Zillmere, Woodridge, Springwood, Slacks Creek, Kingston, Underwood, Beenleigh, Redbank Plains, Ripley — and plenty more nearby. If yours isn’t listed, ask anyway: coverage depends on where our workers live, not on a line on a map.

    Support is delivered in your home and community — we don’t have a drop-in office, so please arrange a time with us rather than travelling to see us.

What happens after you contact us

You get an acknowledgement immediately, a real person calls you within 30 minutes during business hours, and we agree the next step on that call. No queue, no ticket number.

Send us an enquiry

Three quick steps. We only ask what we need to make first contact — nothing medical.

We reply within 30 minutes during business hours

Step 1 of 3

Step 1 Where are you, and who is this for?

So we can check we have workers in your area.

Who is this enquiry for? (required)
Step 2 What support are you looking for?
Choose everything that applies (required)

Pick as many as you like. We'll go through the detail when we talk.

A sentence is plenty. Please don't include diagnoses, medical reports or NDIS plan numbers — we don't need them to make first contact.

Step 3 How can we reach you?
How would you prefer we get in touch? (required)

Your details go straight to our team. We never sell or share them.